Inspire Technologies GmbH
Wir machen kurzen Prozess!
 
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Form management for DB train driver operating schedules Form management for DB train driver operating schedules Deutsche Bahn AG
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dg hyparchive portal extension dg hyparchive portal extension Emons Spedition GmbH
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FEGIME Deutschland
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Resourcing platform & invoice processing Resourcing platform & invoice processing GFT Technologies AG
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Central Business Process Management for the Globus-stores Central Business Process Management for the Globus-stores Globus Fachmärkte GmbH & Co. KG
GN Hearing GmbH
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ROI and transparency within one year ROI and transparency within one year KHS AG
Process management with EPflow Process management with EPflow kohlpharma GmbH
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Process management with perbit insight Process management with perbit insight M.M.Warburg & CO
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INSPIRE Referenz Header
INSPIRE De-Mail Vorschau
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T-Systems relies on expertise from Inspire Technologies for its De-Mail offering

Without a letter, but with a stamp: legally binding, reliable communications with government bodies, local government offices and businesses


A visit to the residents' registration office can involve a lot of time and stress. And having your wages paid late can cause real problems. Wouldn't it be great if you could send off birth certificates, invoices or insurance contracts at the click of a mouse button? And without having to worry about data security? A few months ago, Deutsche Telekom launched De-Mail, which handles the secure and legally binding transmission of electronic mail. Working as a partner in this project, Inspire Technologies GmbH added its wide-ranging expertise in the De-Mail Notary sector and provided the powerful BPM inspire software suite. The Business Process Management functions enable government bodies and companies to use De-Mail as an essential and reliable component of all their processing and monitoring procedures.


In the meantime, numerous other companies have announced secure online correspondence as a banner product. But all their offerings come at different prices, and have different functional scopes and scalability. So what is the actual difference between a mail system you have to pay for and the plethora of free-of-charge offerings we have been bombarded with for so many years? "De-Mail ensures you know exactly who the sender is, and sends the data in an encrypted format. This is unlike ordinary e-mails in which the sender address can be forged and the contents extracted like the message on a postcard," reported Jens Eisenbeiß, De-Mail Offering Manager with responsibility for this area at T-Systems International GmbH.  De-Mail also provides options for sending and receiving even the most important documents, such as employment contracts, tax certificates, or salary statements, electronically, securely, at a reasonable price and, above all, much more quickly than using an envelope and postage stamp. Additional benefits: De-Mail legislation guarantees security and data protection, and the digital signature law ensures compliance with legal and contractual regulations. This method of electronic communications is also protected against spam and phishing, and has much faster reaction times.


During De-Mail's registration processes, BPM inspire is the business motor that ensures that corporate customers and private individuals are authenticated as specified by legal regulations, so creating the basis on which De-Mail services can be used. This method of intermeshing Business Process Management with online communications means all the vital business processes can be combined into a single holistic sequence. Modeling, process automation and monitoring functions are all dovetailed together in BPM inspire, within a uniform solution structure that is precisely tailored to the needs of each individual company. "This integration in individual processes has produced a considerable reduction in costs and also given T-Systems significantly better oversight than before," explained Andreas Mucke, CEO/shareholder at Inspire Technologies GmbH. Jens Eisenbeiß continued: "This was one of the main reasons we decided to go for BPM inspire. In addition to its exceptional scalability, we were also impressed by its numerous interfaces, BPMN 2.0-based modeling, use of a PDF/A web service and the extremely flexible options for adapting the system to future De-Mail solutions." This has all helped T-Systems save a great deal of time. For example, it has been able to integrate its existing IT structures quickly and easily.


Customers have benefited from the options for connecting De-Mail directly with BPM inspire's process templates. By using this approach, T-Systems can operate with its focus clearly on its processes and, by implementing an automated mail system, handle every incoming communication in every area, department or branch – all without causing a headache. Real life examples: invoices are directed towards the invoice processing department, complaints end up in claims management, travel cost claims are handled in the travel cost workflow and applications are sent to the relevant specialist area. Lengthy processing paths, having to chase documents up by telephone, or documents that just go missing, are now things of the past. As companies and government bodies don't work exclusively with De-Mail, BPM inspire also offers a range of options for receiving data, for example, by fax, telephone or as electronic e-mail. De-Mail and BPM inspire are helping the dream of having a truly paper-free office get a step closer. "Now, we can do more than just capture documents automatically. We can also distribute them and process them without involving stacks of paper or mountains of files," said Eisenbeiß.


And that's not all: different company sites and systems, such as ERP, ECM or CRM, can be joined together seamlessly by the interaction of process management and legally binding online communications. And in turn, employees will enjoy using the integrated reporting and monitoring functions for their own analyses and compliance requirements. Clearly designed access and permissions structures also ensure compliance with data protection guidelines. Staff are informed about newly received mail, up-coming appointments and tasks via the process portal or by e-mail.


It is particularly in government bodies and companies that handle large numbers of confidential documents, contracts and files that De-Mail and BPM inspire will open up a host of new options in electronic communications. As De-Mail combines the speed and cost benefits of an e-mail with the reliability and traceability of a letter, e-mail can now be used in situations where it was previously unthinkable. 19.2 billion letters are mailed every year in Germany. At least half the volume of that mail consists of legally important messages, all of which could be replaced by De-Mail. The offering is aimed at private individuals and business customers alike. Whereas the former are assigned a mailbox and a De-Mail address, which they can use to send and receive mails like the traditional registered mail, business customers are assigned several mailboxes and also an admin account to manage them.


Initial customers seem very impressed. For example, this is what Stefan Söchtig from the city council in Friedrichshafen told us at the CeBIT trade fair: "The city of Friedrichshafen is piloting the legally secure electronic transmission of certificates, such as birth certificates and marriage certificates, and proof of residence for foreigners. This can now all be done in a couple of hours, instead of the weeks it took previously." Martin Frick from ZF Friedrichshafen AG has a similar opinion. His company has digitized its payroll accounting and salary payments and set up De-Mail accounts for every member of staff: "89 percent of our employees who have receive their salary statements by De-Mail want to continue using it instead of having the statements come by mail."

Use "De-Mail Solutions" to discover the benefits for your company. Alternatively, use our contact form to arrange a meeting with us.